Are there any fees for service technicians?
If the problem is caused by Cable ONE equipment or wiring our technicians will resolve the issue at no charge. However, if it is determined that the issue is caused by your equipment or wiring inside your home, the service call may result in a $45.00 fee. You can add Cable Service Guard for $5.00 a month to avoid any charges for the technician. For more information regarding Service Guard, please click here.
Note: Service Guard is included in our Elite package.