What is TiVo Mobile, and how does it work?
With TiVo Mobile you can view upcoming shows and schedule recordings on your TiVo DVR anywhere, anytime. All you need is an internet-enabled cellular phone.
To access TiVo Mobile, simply enter m.tivo.com into your phone's internet browser.
I am unable to log in.
Step 1: TiVo Mobile uses the same username and password as My Account. Do you have an existing My Account (MMA) login?
No, I don't have a TiVo online account (My Account): Visit tivo.com/mma to create an account. Once you have created an account, you can use the same login information to access TiVo Mobile.
Yes, I have a TiVo online account (My Account): Continue to Step 2.
Step 2: Using your computer's internet browser, visit tivo.com/mma. Are you able to log in?
No, I am unable to log in: Please contact TiVo Customer Support to verify that you have the correct login information for your account.
Yes, I am able to log in: Try clearing cookies from the web browser of your mobile device. Also, check your mobile device web browser settings to verify that cookies are accepted. Finally, restart your mobile device and try to login to TiVo Mobile again. If these troubleshooting steps fail to resolve your issue, please contact TiVo Customer Support for assistance.
I forgot my password.
TiVo Mobile and My Account use the same login information. To reset your password, visit tivo.com/mma and click on "Forgot your password?" to have a temporary password sent to your email address.
I cannot access TiVo Mobile.
To use TiVo Mobile, your cell phone must be internet-enabled. Are you able to access any other websites using your cell phone?
Yes, I can access other sites: Please contact TiVo Customer Support for assistance.
No, I cannot access any other sites: Please contact your cell phone service provider, as there may be an issue with your service plan and/or cell phone.
An error message appears while using TiVo Mobile.
Please contact TiVo Customer Support for assistance.
Shows are not recording or scheduling properly.
If you have multiple TiVo DVRs, be sure that you choose the correct DVR when scheduling a recording. If you chose the correct DVR and are still experiencing issues, please contact TiVo Customer Support for assistance.