How do I set up my Cable ONE email on my Outlook 2010?
Step 1: Open Outlook 2010 from your desktop or Start menu.
Step 2: Select the colorful "File" menu at the top left. Select the "Info" category just below the file menu, and to the right, click the "Add Account" shown with a green 'plus' symbol.
Step 3: The "Auto Account Setup" screen will appear; select "Manually configure server settings or additional server types" at the bottom and click the "Next " button in the bottom right corner.
Step 4: The "Choose Service" screen will appear; select "Internet E-mail" and click the "Next" button in the bottom right corner.
Step 5: The "Internet E-mail Settings" page will appear; enter the following information:
- Your Name: The name you want to display on outgoing email (e.g. First/Last name).
- E-mail Address: Your full Cable ONE email address (e.g. firstname.lastname@example.org)
- Server Information:
- Account Type: IMAP
- Incoming mail server: mail.cableone.net
- Outgoing mail server (SMTP): mail.cableone.net
- User Name: Your full Cable ONE email address (e.g. email@example.com)
- Password: Your Cable ONE email password
- Keep the "Require logon using Secure Password Authentication (SPA)" unchecked.
Step 7: Click on the "More settings..." button in the lower right.
Step 8: The "Internet E-Mail Settings" window will appear; select the "Outgoing Server" tab at the top of the window. In this tab, check the box that says "My outgoing server (SMTP) requires authentication" and select the option "Use same settings as my incoming mail server".
Step 9: Select the "Advanced" tab at the top of the "Internet E-Mail Settings" window and make the following changes:
Under "Incoming server (IMAP):" where it reads "Use the following type of encrypted connection:" select the drop-down menu and choose "SSL." The port number above will automatically change to the correct number, 993.
Under "Outgoing Server (SMTP):" where it reads "Use the following type of encrypted connection:" select the drop-down menu and choose (SSL) or (TLS).
Change the number in the "Outgoing server (SMTP):" box to 465 (SSL) or 587 (TLS).
Note: Port numbers may change after selecting the encryption type.
Once completed, press the "OK" button at the bottom.
Step 10: The "Internet E-mail Settings" window will appear; click the "Next" button in the lower right corner.
Step 11: The "Congratulations!" window will appear; click the "Finish" button in the bottom right corner.
That's it! Your Cable ONE email should now be working in Outlook 2010.