My TiVo has one of the following error messages; “Make a Service Connection”, “Program Info is Running Low”, and “Program Info Has Run Out”. How do I resolve this?
Normally, your DVR connects to the TiVo service automatically every 24-48 hours, and if unsuccessful, will try to connect again within 24 hours. You can manually direct the DVR to connect to the TiVo service by going to TiVo Central and selecting Messages & Settings > Settings > Phone and Network > Connect to the TiVo Service Now.
“Program Info is Running Low” or “Program Info Has Run Out” continues after connecting to TiVo Service
On occasion you may still get the message that your program information is running low or run out even after connecting to the TiVo service. If that happens, try restarting your TiVo box. For assistance with restarting your TiVo please visit the article.
If this does not resolve the issue, it is possible that we may have removed the lineup you selected when you first set up your DVR. To begin receiving program guide data again, you will need to select a different lineup.
To select a new lineup:
Step 1: From TiVo Central, select Messages & Settings > Settings > Channel > Channel List.
Step 2: On the Channel List screen, press the INFO or ENTER button (as indicated on the bottom of the screen). You will be taken to the Change Channel Lineups screen.
Step 3: Press THUMBS DOWN three times and the ENTER key to proceed.
Step 4: Follow the on-screen instructions to select the correct lineup